Privacy Policy

Last updated: July 17, 2026

Rubato, Inc. (“Rubato,” “we,” “us,” or “our”) is committed to protecting privacy in connection with use of our website, mobile applications, and related products, services, and features, including the Rubato Groups mobile application (collectively, the “Products”). This Privacy Policy explains what information we may collect, how we use it, and how users may contact us about privacy questions or requests.

This Privacy Policy is based in part on Rubato’s prior website privacy policy and has been updated for Rubato’s current website and application experience. It is intended to provide clear notice to users and should be reviewed periodically as our Products and legal obligations evolve.

1. Information we may collect

We may collect and process information that you provide directly, information generated through use of the Products, and information needed to provide, secure, and improve the Products. This may include:

• Account and contact information, such as name, email address, username, password, organization, facility, role, and phone number where applicable.
• Information connected to a care facility, organization, clinical team, or enterprise account when the Products are used in a professional or care-delivery setting.
• Device and technical information, such as device type, operating system, app version, system performance data, logs, and diagnostics.
• Usage information, such as interactions with the Products, session activity, support requests, and feature usage.
• Health-related or care-related information where the Products are used by or on behalf of a care provider, facility, or clinical team, subject to applicable agreements and laws.
• Information collected through cookies or similar technologies on our website, where applicable.

Rubato does not intend to collect payment card information directly through the Products. Where purchases, subscriptions, or payments are handled by a third-party platform or payment processor, that provider may process payment information under its own terms and privacy practices.

2. How we use information

We may use information to:

• Provide, operate, maintain, and improve the Products.
• Create, administer, authenticate, and support user accounts.
• Support clinician-directed workflows, care team use, and organizational administration where applicable.
• Respond to support, privacy, account deletion, and other user requests.
• Monitor performance, troubleshoot issues, improve reliability, and protect the security of the Products.
• Communicate about Product updates, service notices, and administrative matters.
• Comply with legal, regulatory, contractual, audit, safety, and security obligations.

3. How we may share information

We do not sell personal information. We may share information only as reasonably necessary for the purposes described in this Privacy Policy, including with:

• Service providers and vendors who help us host, operate, secure, support, analyze, or improve the Products.
• Care facilities, organizations, clinical teams, or enterprise customers when the Products are used under their account or in connection with their services.
• Professional advisers, auditors, legal counsel, or regulators where necessary for compliance, governance, or legal purposes.
• Successors or parties involved in a business transaction, such as a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and legal safeguards.

4. Cookies and similar technologies

Our website may use cookies, analytics tools, or similar technologies to understand website traffic, improve the website, and maintain functionality. Browser settings may allow you to block or delete cookies, though doing so may affect website functionality.

5. Security

We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Retention

We retain information for as long as reasonably necessary to provide the Products, support users and customers, comply with legal or contractual obligations, resolve disputes, maintain security, and satisfy audit, clinical, billing, regulatory, or legitimate business requirements.

7. Account deletion and privacy requests

Users of the Rubato Groups app may request deletion of their app account and associated personal data by visiting our account deletion page or contacting support.

Rubato Groups Account Deletion Request

For privacy questions, access requests, correction requests, deletion requests, or other data-related inquiries, contact us at support@rubato.life.

8. Children’s privacy

The Products are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information to us, please contact us.

9. International users

Rubato is based in the United States. If you use the Products from outside the United States, information may be processed in the United States or other locations where our service providers operate, subject to applicable law.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. Continued use of the Products after an update means the revised Privacy Policy applies going forward.

11. Contact us

If you have questions about this Privacy Policy or Rubato’s privacy practices, contact:

Rubato, Inc.
Email: support@rubato.life
Website: www.rubato.life